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Fan Experience & Hospitality Operations & Ticketing

Roboticket

Fan Experience & Hospitality

At Roboticket, we empower sports organizations with cutting-edge fan monetisation solutions designed to meet the evolving demands of the digital age. Our platform goes beyond ticketing – we deliver an all-in-one ecosystem that enables clubs, leagues, and event organizers to own their fan relationships, optimize revenue streams, and enhance the matchday experience.

Why Roboticket?

  • Complete Control & Ownership
    Our platform gives clubs full control over their ticketing operations, ensuring data security, customization, and flexibility in pricing, promotions, and sales strategies.
  • Seamless Fan Experience
    From single match tickets to season passes, memberships, and subscriptions, Roboticket offers a seamless purchase and management experience across all digital touchpoints, including web, mobile apps, and stadium box offices.
  • Scalability & Operational Efficiency
    Trusted by over 80+ clubs and sports organizations worldwide, Roboticket successfully manages millions of tickets annually and supports up to 50 events in a single weekend.
  • Data-Driven Growth
    Integrated with BI (Business Intelligence) tools, real-time analytics, and CRM systems, our platform enables clubs to leverage fan insights for strategic marketing, loyalty programs, and personalized engagement.
  • Innovative subscription models
    With RoboSubs, clubs can introduce flexible subscription-based ticketing and automated renewals, improving revenue predictability and fan retention.
  • Integrated Payments & Security
    Our native payment solution, RoboPay (powered by Adyen), ensures secure transactions, while compliance with global data protection standards guarantees fan trust and security.

Roboticket Wallet App – Digital Ticketing & Contactless Stadium Access
As part of our fully digital ecosystem, the Roboticket Wallet App revolutionizes ticket management and stadium entry by providing a secure, mobile-first solution:

  • Instant Mobile Ticket Storage – Fans can store all their tickets in the app, eliminating the need for paper or PDFs.
  • Seamless Stadium Access – Integrated barcode scanning for fast, contactless stadium entry.
  • Offline Ticket Availability – Once downloaded, tickets remain accessible even in areas with poor internet connectivity.
  • Personalized Fan Experience – Real-time ticket updates, notifications, and event information delivered directly via the app.
  • Eco-Friendly & Secure – Reduces paper waste while ensuring ticket authenticity and fraud prevention.

The Wallet App is available for both Home Fans and Away Fans, ensuring smooth stadium entry and enhanced convenience for supporters worldwide.

FanID & Single Sign-On (SSO) – A Unified Fan Experience
Roboticket’s FanID platform enhances the digital fan journey by integrating ticketing, purchases, and engagement into a single, unified account:

One Account for Everything – Fans can log in once and access tickets, memberships, loyalty points, and exclusive content across multiple platforms.
SSO Integration – Streamlined authentication for a frictionless experience across club websites, ticketing, mobile apps, and partner services.

Powering the Biggest Clubs & Events
Roboticket is the preferred ticketing partner for clubs competing in UEFA Champions League, Europa League, and national football leagues across Belgium, Denmark, Poland, the UK, and Brazil. We support over 0.5 million spectators weekly, with a peak month exceeding 2 million attendees. 

Join the Future of Sports Ticketing
Whether you’re a top-tier football club, an emerging sports franchise, or a live event organizer, Roboticket provides a tailored, scalable, and revenue-optimized ticketing solution designed for the modern digital fan experience.

Let’s discuss how Roboticket can transform your ticketing strategy.
Contact us today to explore a new era of fan engagement and revenue growth.

Products & services

  • Ticketing platform
  • Roboticket Wallet App (Mobile Ticketing)
  • FanID & Single Sign-On (SSO)
  • RoboPay — Integrated Global Payment System
  • Subscription & Recurring Payments
  • Loyalty & Rewards Program

References

R.S.C. Anderlecht (Belgium)Club Brugge KV (Belgium)Royal Antwerp FC (Belgium)Standard de Liège (Belgium)KRC Genk (Belgium)SE Palmeiras (Brazil)Santos FC (Brazil)Legia Warsaw (Poland)Lech Poznan (Poland)FC København (Denmark)Brøndby IF (Denmark)FC Midtjylland (Denmark)Dansk Boldspil-Union (DBU) – Danish Football Association (Denmark)Maccabi Haifa (Israel)Cardiff City F.C. (Wales/England)