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Safety & Security / 26 March 2026 / 4 min read

Claus Juhl Jorgensen (FC Copenhagen) – Implementing biometrics at Parken Stadium

The ESSMA Safety & Security Workshop in Copenhagen also provided a focused look at how biometric technology can enhance stadium security in practice. F.C. Copenhagen showcased a targeted approach, using facial recognition specifically to enforce stadium bans while maintaining a smooth fan experience. By combining technology with strong human oversight and clear governance, the system improves both efficiency and accuracy in security operations. The case highlights how innovation, when applied with precision and responsibility, can strengthen safety without compromising trust.

Biometric Security at F.C. Copenhagen: Enhancing Safety Through Targeted Innovation

As stadium security continues to evolve, F.C. Copenhagen offers a clear example of how biometric technology can be applied in a targeted, responsible, and operationally effective way.

Rather than focusing on convenience or mass identification, the club has positioned facial recognition as a dedicated safety tool, designed to support security teams while preserving a seamless fan experience.

A Targeted Approach to Stadium Safety

At the core of F.C. Copenhagen’s system is a simple principle: focus only on those who pose a risk.

Facial recognition is used to scan all entrants at stadium access points, but matches are performed exclusively against a database of banned individuals. This ensures that:

The system avoids mass surveillance

Only a small subset of high-risk individuals is flagged

The vast majority of fans remain unaffected

By replacing outdated printed banning lists and manual checks, the system significantly improves the speed and reliability of enforcement, while maintaining efficient entry flows on matchdays.

Control Room Operations: Where Technology Meets Human Oversight

A central element of the system is the control room setup, where technology is combined with human decision-making.

During matches:

Eight to nine trained operators monitor alerts in real time

Each operator is assigned to specific stadium stands for focused oversight

All alerts are logged with timestamps for accountability and post-match review

Operators communicate directly with stewards via radio to manage incidents

Crucially, no action is taken without human verification, ensuring that decisions remain proportionate and context-driven.

Improving Efficiency and Resource Allocation

One of the most tangible benefits of the system is its impact on operational efficiency.

Compared to traditional methods:

The number of enforcement stewards can be reduced from eight to four

Identification of banned individuals is significantly faster

Security teams can focus on high-risk situations rather than broad monitoring

This more efficient allocation of resources allows clubs to maintain high safety standards while optimising operational costs.

GDPR Compliance and Trust as Core Principles

The implementation of biometric technology at F.C. Copenhagen is underpinned by strict data protection measures.

Key safeguards include:

Access restricted to trained and certified operators

Banned lists uploaded before matches and deleted shortly after (typically within 24–72 hours)

Continuous assessment of system impact and compliance

Importantly, the club only receives confirmation of whether an individual is banned, without access to sensitive background information. This ensures that the system remains proportionate and legally compliant.

Trust is recognised as a critical factor, with transparency and responsible data handling forming the foundation of long-term acceptance.

Data Management and Collaboration Potential

Currently, banned individuals are managed through locally maintained databases, updated based on club incidents and police input.

However, there is growing discussion around:

Developing a shared league-wide banned list

Improving coordination between clubs and authorities

Enhancing consistency in enforcement across competitions

Such collaboration could further strengthen stadium security while maintaining clear legal boundaries.

Technology Performance and Continuous Improvement

The system relies on 2D camera technology and specialised algorithms capable of recognising faces even under challenging conditions.

While performance is strong:

False positives can occur, typically at low levels

Human verification ensures these are managed effectively

Ongoing refinements aim to further improve accuracy

The technology is designed to complement existing security measures, such as ticket checks and steward presence, rather than replace them.

A Strategic Tool for the Future of Stadium Security

For F.C. Copenhagen, biometric identification is seen as one of the most significant security advancements in recent years.

Looking ahead:

Biometrics are expected to play an increasing role in stadium security

Continued legal clarity will be essential for wider adoption

Knowledge sharing across clubs can support best practice development

However, the club emphasises that success depends not only on technology, but on clear governance, strong processes, and continuous training.

Key Takeaways for Stadium Operators

Biometric systems are most effective when used as targeted security tools, not mass identification solutions

Human oversight remains essential for accuracy and accountability

Strong GDPR compliance and transparent data handling are critical to building trust

Operational efficiency can be significantly improved through smarter resource allocation

Collaboration across clubs and authorities can enhance long-term effectiveness

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